Privacy Policy
1. Introduction
We respect your privacy. When you use our services, you trust us with your personal information. This policy explains what information we collect, how we use it, and the choices you have.
This policy applies to all users of our website and services. By using our platform, you agree to the collection and use of information as described in this policy.
2. Information We Collect
2.1 Information You Provide
When you create an account, place an order, or contact us, you may provide:
- Name, email address, and phone number
- Shipping and billing addresses
- Payment information (processed securely by our payment providers)
- Communications you send to us
2.2 Information Collected Automatically
When you use our website, we automatically collect certain information through cookies and similar technologies:
- Usage Data — Pages visited, time spent, clicks, and navigation patterns
- Device Information — Browser type, operating system, screen resolution, and device identifiers
- IP Address — Used for security, fraud prevention, and approximate location
- Referral Data — How you arrived at our site (search engine, social media link, etc.)
3. Cookies and Tracking Technologies
We use cookies and similar technologies to operate our website, analyze traffic, and personalize your experience. Specifically, we use:
- Essential Cookies — Required for core functionality such as shopping cart, login sessions, and security tokens
- Google Analytics — To understand how visitors interact with our site. Google Analytics collects anonymized usage data including pages visited, session duration, and traffic sources. Data is processed by Google LLC. Google Privacy Policy
- Google Tag Manager — To manage and deploy analytics and marketing tags on our website. GTM itself does not collect personal data but enables other tools that may. Google Privacy Policy
- Cloudflare Turnstile — A CAPTCHA alternative used to protect our forms from bots and abuse. Turnstile may collect interaction data and device characteristics to verify human users. Cloudflare Privacy Policy
You can manage cookie preferences through your browser settings. Blocking essential cookies may prevent the site from functioning properly.
4. Third-Party Services and Social Media
Our website may embed or link to content from third-party platforms. When you interact with this content, those platforms may collect data according to their own privacy policies:
- Facebook / Meta — Embedded posts, social sharing buttons, and Meta Pixel for advertising. Meta Privacy Policy
- Instagram — Embedded feeds and posts. Instagram Privacy Policy
- X (Twitter) — Embedded tweets and sharing functionality. X Privacy Policy
- YouTube — Embedded product videos and tutorials. YouTube Privacy Policy
- TikTok — Embedded videos and TikTok Pixel for advertising. TikTok Privacy Policy
We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.
5. How We Use Your Information
- Process and fulfill your orders
- Send order confirmations, shipping updates, and invoices
- Provide customer support
- Improve our website, products, and services
- Prevent fraud, abuse, and security threats
- Comply with legal obligations
- Send marketing communications (only with your consent — you can unsubscribe anytime)
6. Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers — Payment processors, shipping carriers, email services, and hosting providers who help us operate the store
- Legal Requirements — When required by law, court order, or to protect our rights, safety, or property
- Business Transfers — In connection with a merger, acquisition, or sale of assets
7. Data Security
We implement industry-standard security measures including encrypted data transmission (HTTPS/TLS), encrypted storage of sensitive data, access controls, and regular security monitoring. While we take reasonable precautions, no method of transmission or storage is 100% secure.
8. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Rights
Depending on your jurisdiction, you may have the right to: access, correct, delete, restrict, port, or object to processing of your personal data. To exercise any of these rights, please contact us.
10. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page. Continued use of our services after changes constitutes acceptance.
12. Contact Us
For questions about this privacy policy or to exercise your data rights, contact us at the email address listed on our website.